Email: Managing Your Messages and Saving Time

This course is aimed at people who are using Hermes (or other cam.ac.uk mail servers) and who want to manage and take control of their email because it is taking up too much of their time. It will cover valuable tips and techniques for managing email effectively. The practical part will be self-paced: participants can select which exercises to do using either Hermes Webmail and/or Outlook. There will also be ample opportunity to ask questions.

Ideally participants should be familiar with one or more of the main mail user agents (Hermes Webmail, Mulberry and/or Outlook) and basic file handling, Those totally new to email should come 15 minutes early (see note below).

Number of sessions: 1

Presentations, demonstrations and self-paced practicals.

Hermes Webmail on PWF Windows

• Dealing with attachments
• Addressbooks
• Preferences
• Organisation of mailboxes
• Filtering/rules including coping with junk mail (spam)
• Setting up signatures
• Sensible use of "bcc"
• Good practice/"netiquette"
• Troubleshooting
• Discussion/overview of the advantages and disadvantages of the different clients.

• The emphasis will be on using the Hermes mail server, although most of the concepts are applicable to using email in other contexts.
• Beginners to email are welcome to come and work through exercises under supervision (arriving 15 minutes beforehand is advisable).
• There is a separate course and also self-teach material on Outlook.

One half day session

• Basic Skills
• Email